Privacy Policy

Last updated May 2020 

At Lifehop, we take the privacy of our users very seriously. This Privacy Policy explains the kind of information that is collected and how it is used. By accessing and using this site, you agree with the terms of this Privacy Policy. We reserve the right to amend the Privacy Policy as we deem fit, which will be identified in the Last Updated version.

Information is collected in several ways, as detailed below.

Information including your name, telephone number, email address, shipping address, your age, gender, hometown and interests that you choose to give to us when you sign up to the site, place an order or leave comments online is also collected.

When you access the Site, the servers store information such as your IP address, the pages you visit, operating system, browser and the time you spend on the Site.

When you place an order through the Site, your financial information such as credit/debit card number and expiry date is collected.  

The Site might, by default, access your Facebook account information that is made public, including your name, email, gender, birthday, current city, and profile picture.

If you access the Site from a mobile device, information such as your mobile ID, model, manufacturer and location is collected.

We may use information collected about you via the Site to improve your customer experience:

  • Creating competitions or offers.
  • Share anonymous statistical data and analytics to use internally or with third parties.
  • Create and manage your account.
  • Delivering targeted advertising and newsletters.
  • Contact you in relation to your order or account.
  • Complete and manage purchases, orders, payments and other transactions.
  • Create your personal profile to personlise your experience on the Site.
  • Analyse your sessions to improve your experience on the Site.
  • Process payments and refunds.
  • Request feedback.
  • Assist you with Site issues.
  • Reply to customer service requests.
  • Send you a newsletter.

There might be certain situations when we need to share your information for legal reasons such as fraud protection or police investigations.

It might be necessary to share your information with third parties for marketing purposes, payment processing, email delivery, hosting, data analysis and customer service.

Other Site users that you communicate with might have access to some of your information such as your name, profile picture and online activity on this Site.

Any public comments you leave on the Site may be publicly distributed outside the Site.

Third-party advertising companies used by us might use information from cookies to serve relevant advertisements to you and for marketing purposes.

Any information that is shared with our affiliates, will honour this Privacy Policy.

Any information that we hold will only ever be sold to third parties if the business is sold or merges with another business.

Any third parties that you share personal information with are your responsibility and you must contact them directly if you no longer wish to have any communication with them.

We may use cookies and other tracking technologies on the Site to improve user experience. Cookies are set by default and you can choose to remove or reject them. For more information about cookies, please view our Cookie Policy. By using the Site, you agree to be bound by our Cookie Policy.

We may partner with Google Analytics to allow tracking technologies, remarketing, cookies and third-party cookies on the Site to analyse and track users’ online behaviour. By accessing the Site you consent to the collection of data and use of your information by these third-parties.

If you access third-party websites via links or advertisements from this Site, any information you provide to these third parties is not covered by this Privacy Policy.

Although we take security measures to protect your personal information on this Site, any information disclosed online is at risk and, therefore, we can’t guarantee complete security.

You may at any time amend the information in your account or terminate your account by. Upon your request to terminate your account, we will delete your information from our active databases. However, some information may be stored in our files for fraud prevention or legal investigations.

You may opt out of emails or any other communication from us by unsubscribing.


If you would like further information about this Privacy Policy, please contact us at